GreetAI

The Ultimate Buyer's Checklist for Choosing an AI ATS

8/16/20255 min read

Selecting the right AI-powered Applicant Tracking System (ATS) is one of the most high-leverage decisions a recruitment team can make. The right tool can transform your hiring process, saving you countless hours and helping you to identify top talent more effectively. But with so many options on the market, how do you make a confident choice?

This comprehensive buyer’s checklist is designed to provide you with a practical framework for evaluating AI ATS software. By following these steps, you can operationalize your AI integration without any unwelcome surprises and ensure you choose a solution that truly meets your needs.

Compatibility and Integrations: The Foundation of a Connected System

Before you even start looking at the AI features, you need to ensure that the ATS can seamlessly integrate with your existing tech stack.

  • ATS Connectors: Verify that the vendor offers reliable, pre-built connectors for your existing ATS, whether it’s Workday, Greenhouse, Lever, or another major platform. Ask about the reliability of their webhooks and the depth of the integration.
  • API Access: A robust API is essential for building custom workflows and automations. Ensure that the vendor provides well-documented endpoints for key functions like parsing resumes, matching candidates, shortlisting, and updating statuses.
  • Ecosystem Integrations: Your ATS doesn’t exist in a vacuum. Confirm that the platform integrates with other essential tools in your recruitment ecosystem, including LinkedIn, your favorite job boards, and Google Workspace.

Security, Compliance, and Data Governance

When you’re dealing with sensitive candidate data, security and compliance are non-negotiable.

  • GDPR and Data Privacy: Ensure that the vendor is fully compliant with GDPR and other data privacy regulations. Ask about their lawful basis for processing data, their data minimization policies, and how they handle candidate rights, such as the right to access and deletion. A comprehensive Data Processing Addendum (DPA) is a must.
  • Access Controls: The platform should offer robust access controls, including Single Sign-On (SSO), role-based permissions, and detailed audit logs to track user activity.
  • Data Retention and Exportability: You need to have clear policies for data retention and deletion. The vendor should also provide a straightforward way to export your data if you ever decide to switch platforms.

Model Quality and Explainability: Trusting the AI

The core of any AI ATS is its underlying model. You need to be confident in its accuracy and be able to understand its recommendations.

  • Parsing Accuracy: Test the platform’s parsing accuracy with your own resume corpus. How well does it handle different formats and layouts?
  • Skills Ontology and Matching Rationale: A sophisticated skills ontology is what allows the AI to understand the relationships between different skills and qualifications. The platform should also provide a clear rationale for its matching recommendations, helping to build trust with your recruitment team.
  • Bias Testing and Analytics: Ask the vendor about the steps they take to mitigate bias in their algorithms. They should be able to provide you with data from bias testing and offer cohort analytics to help you monitor the fairness of your hiring process.

Analytics and ROI: Measuring the Impact

An AI ATS is a significant investment, and you need to be able to measure its return.

  • Key Metrics: The platform should provide detailed analytics on key metrics like time-to-shortlist, quality of hire proxies, and source performance.
  • Evidence Views: To help your recruiters calibrate their own assessments, the tool should provide clear evidence from a candidate’s profile to support the AI’s recommendations.
  • ROI Pilots: Before committing to a full rollout, consider running an A/B pilot on a subset of your requisitions. This will allow you to gather concrete data on the platform’s ROI.

Pricing and Trials: Making an Informed Decision

Finally, you need to consider the commercial aspects of the decision.

  • Pricing Models: Understand the vendor’s pricing model, whether it’s per-seat, per-job, usage-based, or a hybrid. Be sure to ask about any potential add-on fees.
  • Free Trials: Take full advantage of free trials, which typically range from 7 to 30 days. Use this time to evaluate the platform with your own real-world requisitions and resumes.
  • Reviews and Case Studies: Look for reviews and case studies from companies that are similar to yours. Pay close attention to quantified outcomes and transparent validations of the technology.

Your Questions About Choosing an AI ATS, Answered

Q: How do I choose the right AI ATS for my team of recruiters?

A: The best approach is to use a structured evaluation process, like the checklist above. Start by defining your key requirements, and then run a pilot program with a small group of users to gather feedback before making a final decision.

Q: What are the most common AI ATS pricing models?

A: The most common models are per-seat (per user), per-job posting, usage-based (e.g., per resume parsed), or a hybrid of these. Make sure you understand the total cost of ownership, including any hidden fees.

Q: Are there free trials for AI screening tools?

A: Yes, most vendors offer a free trial period. This is the best way to validate the tool’s performance with your own data and ensure it’s a good fit for your team’s workflow.

For a curated shortlist to begin your search, consider these leading solutions: Recruiterflow (all-in-one), HireVue (video assessments), Eightfold.ai (skills-based matching), Paradox (conversational AI), CVViZ (SMB-focused), and GreetAI (fast and seamless ATS integration).

The Ultimate Buyer's Checklist for Choosing an AI ATS